Nurelvia Terms and Conditions

Effective Date: July 30, 2026

These Terms and Conditions govern your access to and use of the Nurelvia website, funnels, quiz, checkout pages, digital products, online courses, email content, downloads, customer support, and related services.

Nurelvia is operated by Ronald de Poorter, a Belgian sole proprietor registered under enterprise number BE1015892480, operating under the brand name Nurelvia.

By visiting our website, completing a quiz, purchasing a product, creating an account, accessing course materials, or using any Nurelvia service, you agree to these Terms and Conditions.

If you do not agree with these Terms, please do not use our website, products, or services.

1. Company Information

Nurelvia is operated by:

Ronald de Poorter
A Belgian sole proprietor operating under the brand name Nurelvia
Enterprise number: BE1015892480
Business address: Kaasstraat 1/115 2000 Antwerpen
Email: [email protected]

2. What Nurelvia Provides

Nurelvia provides digital educational wellness programs, online courses, guides, quiz experiences, meal-support tools, implementation materials, email sequences, and related digital content.

Our products may include, but are not limited to:

●     7-Day Metabolic Reset;

●     7-Day Metabolic Meal Map;

●     21-Day Metabolic Momentum Accelerator;

●     21-Day Metabolic Acceleration — Essential;

●     Metabolic Rhythm Method;

●     future memberships, support programs, or related digital products.

Nurelvia products are designed for general educational and wellness purposes only.

 

3. Not Medical Advice

Nurelvia does not provide medical advice, medical diagnosis, medical treatment, therapy, nutrition therapy, or healthcare services.

The information provided through Nurelvia is not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, or eating disorder. It is also not intended to replace advice from a qualified physician, registered dietitian, therapist, or other licensed healthcare provider.

You should consult a qualified healthcare professional before making changes to your food, exercise, supplement, sleep, or lifestyle routines, especially if you:

●     are pregnant or breastfeeding;

●     have a medical condition;

●     take medication;

●     have a history of disordered eating;

●     have diabetes, heart disease, thyroid issues, hormonal conditions, or other health concerns;

●     are under medical supervision;

●     are unsure whether a program is appropriate for you.

If you experience physical discomfort, emotional distress, or any concerning symptoms, stop using the relevant materials and seek professional guidance.

4. No Guaranteed Results

Nurelvia does not guarantee any specific weight-loss, body, health, energy, mood, lifestyle, financial, or personal outcome.

Results vary from person to person and depend on many factors, including individual habits, health history, consistency, environment, age, personal circumstances, and choices.

Any examples, stories, testimonials, or references to possible results are illustrative only and do not promise that you will experience the same or similar outcome.

5. Eligibility

You must be at least 18 years old to use Nurelvia products and services.

By using Nurelvia, you confirm that you are legally able to enter into these Terms and that the information you provide is accurate and complete.

 

 

6. Purchases and Payments

All prices are shown in U.S. dollars unless stated otherwise.

Payments may be processed through third-party payment providers such as Stripe or, in the future, affiliate or payment platforms such as ClickBank, Digistore24, or other approved providers.

By making a purchase, you authorize the applicable payment provider to charge your selected payment method for the amount shown at checkout.

You are responsible for providing accurate billing, contact, and payment information.

Nurelvia does not store your full credit card number on its own systems. Payment information is handled by third-party payment processors according to their own terms, privacy policies, and security practices.

Your payment may appear on your statement as NURELVIA or a similar descriptor.

7. Digital Product Delivery and Access

Nurelvia products are delivered digitally.

After purchase, access may be provided by email, account login, customer portal, course platform, download page, or another digital delivery method.

You are responsible for entering a correct email address at checkout. If you do not receive access details, contact us at:

[email protected]

Access to digital products is personal to the purchaser and may not be shared, transferred, resold, sublicensed, or used by multiple people unless we explicitly allow it in writing.

 

 

 

 

 

8. Course Access and Account Responsibility

If your purchase includes access to a course, customer portal, or membership area, you are responsible for keeping your login details confidential.

You agree not to:

●     share your login details with others;

●     allow others to access your account;

●     copy or redistribute course materials;

●     attempt to bypass access controls;

●     use the content for commercial copying or resale;

●     interfere with the platform or other users.

We may suspend or terminate access if we believe an account is being misused, shared, copied, accessed fraudulently, or used in violation of these Terms.

9. Order Bumps, Upsells, Downsells, and Additional Offers

Nurelvia may offer additional products during or after checkout, including order bumps, upsells, downsells, bundles, upgrades, or future memberships.

Each offer will show its price and main product details before purchase.

By accepting an additional offer, you authorize the applicable payment provider to charge your selected payment method for that additional purchase.

Each product is treated as a separate purchase unless stated otherwise.

 

 

 

 

 

 

10. Refund Policy

Nurelvia offers a 60-day money-back guarantee on one-time digital products unless a specific offer states otherwise.

This guarantee currently applies to:

●     7-Day Metabolic Reset;

●     7-Day Metabolic Meal Map;

●     21-Day Metabolic Momentum Accelerator;

●     21-Day Metabolic Acceleration — Essential;

●     Metabolic Rhythm Method.

To request a refund, email us at:

[email protected]

Please include the email address used for purchase, the product name, and, if available, your order number.

Refund requests must be received within 60 calendar days from the original purchase date.

Approved refunds are returned to the original payment method whenever possible. Processing times may depend on the payment provider and financial institution.

After a refund is issued, your access to the refunded product may be removed.

Refunding one product does not automatically refund other products you purchased separately. If you want to request a refund for more than one eligible product, you must clearly include those products in your request.

After 60 days, purchases are generally non-refundable unless required by applicable law, payment provider rules, or a valid dispute resolution process.

Future memberships, subscriptions, or recurring offers may have separate cancellation and refund terms provided at the time of purchase.

 

 

 

 

11. Chargebacks and Payment Disputes

If you have a billing concern, duplicate charge, access issue, or refund question, please contact us first at:

[email protected]

We aim to resolve customer support and billing issues fairly.

If a chargeback or payment dispute is opened, we may suspend access to the related product while the issue is reviewed. We may provide purchase records, access records, refund policy details, and communication history to the payment provider as part of the dispute process.

12. Intellectual Property

All Nurelvia content is owned by Nurelvia or its licensors and is protected by copyright, trademark, and other intellectual property laws.

This includes, but is not limited to:

●     course lessons;

●     written materials;

●     videos;

●     audio content;

●     downloads;

●     worksheets;

●     frameworks;

●     quizzes;

●     product names;

●     page copy;

●     graphics;

●     designs;

●     emails;

●     templates;

●     methods;

●     brand assets.

When you purchase a Nurelvia product, you receive a limited, personal, non-exclusive, non-transferable license to access and use the materials for your own personal, non-commercial use.

You may not copy, reproduce, distribute, publish, sell, resell, license, share, upload, modify, create derivative works from, or commercially exploit Nurelvia content without written permission.

 

13. User Conduct

You agree not to use Nurelvia products or services to:

●     violate any law or regulation;

●     infringe intellectual property rights;

●     harass, abuse, threaten, or harm others;

●     submit false, misleading, or fraudulent information;

●     attempt unauthorized access to systems or accounts;

●     interfere with website or platform security;

●     share, leak, or resell protected content;

●     use Nurelvia content to create a competing product or service.

We reserve the right to limit, suspend, or terminate access if we believe these Terms have been violated.

14. Testimonials, Stories, and Examples

Nurelvia may share customer stories, examples, testimonials, or illustrative scenarios.

These are not guarantees of results. Individual experiences vary.

If you submit feedback, a testimonial, review, message, or success story, you grant Nurelvia permission to use it for business, educational, promotional, or marketing purposes, unless you request otherwise in writing.

We may edit testimonials for clarity, length, grammar, or privacy, while aiming not to change the meaning.

15. Affiliate, Influencer, and Partner Promotions

Nurelvia may be promoted by affiliates, influencers, referral partners, media buyers, content creators, or third-party platforms.

Some partners may receive compensation when purchases are made through their links.

Affiliate, influencer, or partner content should not be treated as medical advice or as a guarantee of results.

Nurelvia is not responsible for unauthorized claims made by third parties. If you see a claim that appears inaccurate, misleading, or inconsistent with our official materials, please contact:

[email protected]

 

16. Third-Party Platforms and Links

Nurelvia may use or link to third-party platforms, including payment processors, course platforms, email providers, analytics tools, advertising platforms, affiliate platforms, social media platforms, and other service providers.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party platforms may be subject to their own terms and privacy policies.

17. Technology, Availability, and Updates

We aim to keep Nurelvia products and services available, but we do not guarantee uninterrupted or error-free access.

Access may be affected by maintenance, platform changes, internet issues, third-party service interruptions, security updates, or technical problems.

We may update, improve, restructure, replace, remove, or modify parts of our website, funnels, products, courses, emails, pricing, offers, or materials at any time.

We may also discontinue products or services, provided that we handle existing customer access in a reasonable way where required by law or the terms of the original purchase.

18. Memberships and Subscriptions

Nurelvia may offer memberships, subscriptions, recurring support programs, or continuity offers in the future.

If you purchase a recurring product, the price, billing frequency, cancellation terms, and refund terms will be shown at checkout or on the offer page.

You are responsible for cancelling a recurring subscription according to the instructions provided for that product.

Future subscription terms may be different from the refund terms for one-time digital products.

19. Privacy

Your use of Nurelvia is also governed by our Privacy Policy, available at:

https://nurelvia.com/privacy-policy

The Privacy Policy explains how we collect, use, store, and protect personal information.

20. Limitation of Liability

To the fullest extent permitted by law, Nurelvia and its operator will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of, or inability to use, our website, products, courses, emails, or services.

This includes, but is not limited to, loss of data, loss of income, personal dissatisfaction, lack of expected results, technical issues, platform interruptions, or actions taken based on educational content.

Nothing in these Terms limits liability where it cannot legally be limited.

21. Disclaimer of Warranties

Nurelvia products and services are provided on an “as is” and “as available” basis.

We make reasonable efforts to provide useful, accurate, and supportive educational content, but we do not guarantee that the website, products, course materials, emails, quiz results, or services will be error-free, uninterrupted, complete, or suitable for every individual.

22. Indemnification

You agree to hold Nurelvia and its operator harmless from claims, losses, damages, liabilities, costs, or expenses arising from:

●     your misuse of our website, products, or services;

●     your violation of these Terms;

●     your violation of any law or third-party right;

●     your unauthorized sharing, copying, or commercial use of Nurelvia content;

●     inaccurate information you provide to us.

23. Changes to These Terms

We may update these Terms and Conditions from time to time.

When we do, we will update the effective date at the top of this page.

If changes are material, we may provide notice by email, website notice, or another appropriate method.

Your continued use of Nurelvia after updated Terms are posted means you accept the updated Terms.

 

24. Governing Law

These Terms are governed by the laws of Belgium, without limiting any mandatory consumer rights that may apply under the laws of your place of residence.

Any disputes will be handled by the courts or dispute resolution bodies with proper jurisdiction under applicable law.

25. Contact Us

For questions about these Terms and Conditions, contact us at:

Nurelvia
Operated by Ronald de Poorter, a Belgian sole proprietor
Enterprise number: BE1015892480
Business address: Kaasstraat 1/115 2000 Antwerpen
Email: [email protected]